Resolving Conflict
Online
Members
$15 INC GST
Non-members
$29 INC GST
1
cpdHour
Register for this course
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Overview
A key practice when it comes to resolving conflict is communication. Clear and effective communication ensures everyone’s needs are heard and understood: resulting in a more positive workplace. By looking at the types of conflict, the causes, as well as communication essentials, the Resolving Conflict module helps learners understand conflict and show them how to overcome it.
Duration: 15 minutes
Learning Outcomes
- Understand what conflict means
- Recognise the importance of conflict resolution
- Effectively respond to conflict
Duration: 15 minutes
Learning Outcomes
- Understand what conflict means
- Recognise the importance of conflict resolution
- Effectively respond to conflict
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